Direct Ferries - support for your booking
Booked your ticket through our booking partner Direct Ferries? Use the help centre to change or cancel your booking and find your travel documents. Have your booking number ready.
Contact
Got a question about your booking or the crossing? Here are the right people to ask.
Booking question
Support for tickets, rebooking and cancellation via Direct Ferries
Question about the crossing
Timetable, check-in and onboard - the operator on your route can help
Ports
Official ferry port sites with directions and terminal information
Operators - questions about the crossing
For questions about the timetable, check-in or your vehicle on board, the operator on your route is the right contact. Tickets booked directly with the operator are also managed there.
- Scandlines: Customer service, tel. +49 381 77 88 77 66
- Bornholmslinjen: Contact, tel. +45 70 900 100
- Molslinjen: Contact (Danish)
- Alslinjen: Contact (Danish), tel. +45 70 25 10 25
- Langelandslinjen: Contact (Danish), tel. +45 70 25 10 25
Ports - directions & terminals
The official port sites have information on directions, parking and terminals.
- Rostock: Rostock Port
- Gedser: Gedser ferry port (Scandlines)